Frequently Asked Questions

We offer a wide variety of high-quality home decor and lifestyle products, including wall art, storage solutions, and furniture. Browse our collection to find the perfect pieces for your home.

Yes, we offer free shipping within Australia on all orders. For more details, please visit our Shipping Policy.

Orders are processed within 1-3 business days. Delivery times vary by location & products, with most orders arriving within 7-14 business days. For more information, check out our Shipping Policy.

Yes, once your order has shipped, we will send you a tracking number to track your order’s progress.

If you’re not completely satisfied with your purchase, we offer a hassle-free returns process. Please review our Refund Policy for more information.

If you need assistance, please visit our Contact Us page or email us at info@anata.com.au. We aim to respond within 24 hours.

At the moment, we only offer shipping within Australia. Please stay tuned for updates regarding international shipping.

Each product comes with specific care instructions to help maintain its quality. Refer to the product details page for individual care advice.

We process orders quickly, but if you need to make changes, please contact us as soon as possible. We cannot guarantee modifications once the order has been shipped. For more information, see our Refund Policy.

Currently, we do not offer gift cards. However, we understand that gift cards can be a great way to share our products with loved ones, and we are actively working on offering them in the future. Please stay tuned for updates, and we’ll be sure to let you know as soon as gift cards become available.